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Frequently Asked Questions

Q: Why do I need to register my account?

A: Registering your account will allow you access to our online content, subscription customer services, make comments and sign up for newsletters.

All readers will need to be registered and have a subscription to access suncity's content, ranging from breaking news stories and local sports coverage to long-form features and investigations into what’s going on in your community.

Q: How do I subscribe to get an account?

A: Log ontowww.gazettextra.comand click on the “Subscribe” button in the upper right hand side of the page. Select the subscriber rate that best fits you. You can get an online “day pass” to try us out or sign up for our monthly easy pay, with the convenience of automatic deduction. You have the option of both print and online together by selecting a print subscription. Then, you will be able to enjoy a home delivered newspaper while also keeping up on breaking news stories throughout the day.

Q: Does my print subscription include online access?

A: Yes, all print subscribers of suncity can enjoy online access all 7 days.

Q: What is my username?

A: Most of the time, your username is your email address.

Q: What if I forget my password?

A: When you try to sign into your account, click the “Forgot Password?” link below the log in, and follow the instructions.

Q: Does an online subscription give me access to the entire site?

A: You will have full access to all content offered on suncity's website.

Q: I’m still having trouble. What customer services are available?

A: We are happy to help you with any problems you encounter or questions you have. You can reach our customer service representatives by phone at 800-362-6712 or by email Our hours are 7 a.m. to 4 p.m. Monday through Friday.

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